If you have purchased a mattress that is not a one-sided mattress, then we recommend turning your mattress at least once a month for the first 6 months.

Whether you have a one-sided or two-sided mattress, It is highly recommended to still rotate your mattress every few months as this will aid in prolonging the life of your mattress

We advise not to use any detergents or products to clean your mattress as this can cause damage to the fabrics and create a stain on your mattress. Any products and detergents used are at your own risk.

All items that are rolled and boxed we aim to send out the next day on a next day service. This does not include any super king mattresses in a roll up range as they are not able to be rolled and cannot arrive on a next day service.

Generally, any other mattresses and beds will be delivered between 5-10 working days.

We currently only manufacture and deliver in the UK.

Please contact us via email with images regarding any faulty items

We only accept returns for items that have arrived faulty or if you have received the wrong item. In this instance we need to be informed ASAP or within 14 days of receipt of your item. In this instance, please email or call our customer service team.

If you have received an item and then changed your mind, we can arrange for the item to be returned at your own cost.

A new mattress is always difficult to adjust to, especially if you have made a switch from spring or foam or vice versa. A new mattress will most likely feel slightly firmer than your old mattress. Please allow time for yourself and your body to adjust to your new mattress.