Privacy Policy

Here at Surrey Sleep, your privacy is taken with the utmost respect and commitment. Any data collected from yourselves will be in accordance with this policy and complies with the European Union Data Protection legislation as well as GDPR (General Data Protection Regulation). The information we collect

Any information collected is used in order for us to provide our services to you. The information you provide us will include, but not limited to the following:

  • Full Name
  • Contact Telephone Number
  • Address
  • Email address
  • Payment credentials
  • IP address
How we process your information

We use your information in order to complete the following:

  • Process your order
  • Send you delivery notifications
  • Respond to your queries
  • Send you an email reminder of the items in your basket
  • Enable you to review your purchase and experience
  • Email you the latest offers and advice

When taking payment, we offer a vast range of payment options with trusted merchants such as Paypal. When making a payment you can pay using the following:

Credit or Debit Card- Your details will be passed over to Paypal in order to validate and process your payment as well and for possible fraud screening.

Paypal- Paypal provides us with the information in order to process your order.

Interest-free finance- Certain aspects of the information you provide will be passed on to our trusted finance companies in order for them to assess whether you are eligible for any form of lending. Again, this is all done with trusted providers and all your information is safe.

We also provide your information such as your name, address, email address, and contact telephone number to our trusted couriers so that they can deliver your products to you with a quality, safe and sound service.

The necessity to process your information is to be that which is so far reasonable as is outlined in this privacy policy and is in the interest of both parties.

How your information is kept secure

Our website is encrypted with secure SSL encryption. This provides the best security over any information you share with us online and is the e-commerce standard. This can be seen on the left-hand side of the address bar in the browser.

Your information will never be sold or leased to any third parties nor will it ever be disclosed to anyone that does not need access to it.

Any information we do share is with our trusted providers as already stated in section 1.2.

Links to another website Our website from time to time may contain links to websites of other organizations’. We do not hold any jurisdiction over any of these websites. Once you have clicked these links to depart from our website, we cannot be held responsible for the security and confidentiality of any information you provide to any of these websites. We recommend that you read the individual privacy policies of these websites. Use of cookies

As many sites do, we may use cookies. Not the gooey enjoyment that we at Surrey Sleep love. But the cookies are tiny pieces of information that are sent from the website to your computer in order to improve your online experience.

Cookies can be turned off however, you will be unable to interact with any websites.

This policy can be updated and it is important that you keep informed of any changes.

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